Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your data.

Effective Date: January 1, 2025

CG Guides ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Register for an account
  • Subscribe to our newsletter
  • Purchase courses or memberships
  • Contact us for support
  • Participate in surveys or promotions

This information may include your name, email address, phone number, billing information, and any other details you choose to provide.

Usage Data

We automatically collect certain information when you visit our website, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referring website
  • Device information

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process transactions and send related information
  • Send you newsletters, marketing communications, and promotional materials
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage patterns to improve our services
  • Detect, prevent, and address technical issues or fraud
  • Comply with legal obligations

Data Sharing

We may share your information with third parties for the following purposes:

  • Analytics and website traffic tracking
  • Email marketing and newsletter services
  • Payment processing
  • Customer support tools

Third-party service providers are required to limit their use of your information to the stated purposes and are prohibited from reselling your data.

Cookies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Types of cookies we use include:

  • Strictly Necessary Cookies: Essential for the website to function properly
  • Functionality Cookies: Remember your preferences and settings
  • Performance Cookies: Help us understand how visitors interact with our website
  • Marketing Cookies: Used to deliver relevant advertisements

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.

Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal data
  • The right to correct inaccurate data
  • The right to request deletion of your data
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent

To exercise any of these rights, please contact us using the information provided below.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.